OkeyBet Terms and Conditions – Complete Usage Policy

By using the OkeyBet website and mobile app, you are considered to have fully accepted these terms and conditions. It is therefore important to read the entire document carefully before registering. If anything is unclear, feel free to reach out to the OkeyBet support team — they are always ready to help.

These Terms and Conditions apply to all OkeyBet services — Sports Betting, Live Casino, slots, lottery, vouchers, and all other categories. Separate additional terms may apply to specific categories and will be published in the relevant section.

To open an account on OkeyBet, the following conditions must be met:

1. You must be at least 18 years of age. If an underage account is detected, it will be closed immediately and any deposited funds will be returned.
2. Each person may only register one account. If multiple accounts belonging to the same individual are detected, all accounts may be closed and any bonuses forfeited.
3. All information provided during registration must be accurate and complete. Submitting false information is a violation of these Terms & Conditions.
4. You are responsible for keeping your account password confidential. OkeyBet will not be held liable for any loss resulting from you sharing or disclosing your password to another person.

After registration, you may be asked to complete identity verification (KYC). The KYC process may require a copy of your national ID or passport as well as proof of address. Completing KYC is mandatory before making large withdrawals.

Financial transactions at OkeyBet are straightforward and transparent. Here are the details:

Deposit: The minimum deposit amount is ৳500. Accepted methods: bKash, Nagad, Rocket, and approved cryptocurrencies. There are no additional fees on deposits — the full amount you deposit will be credited to your account. Most deposits are processed within 2 to 5 minutes.

Withdrawal: The minimum withdrawal amount is ৳500. Withdrawals can only be made via the same method used for the deposit. First-time withdrawals typically take between 15 minutes and 2 hours to process. Large withdrawals (above ৳50,000) may be subject to additional verification.

OkeyBet's bonus and promotion offers are subject to specific terms and conditions. Each offer's individual terms are listed on its respective page. General bonus policy guidelines are outlined below:

1. The Welcome Bonus is for new members only — it can be claimed once per device or IP address.
2. A wagering requirement must be completed before bonus funds can be withdrawn.
3. Two bonuses cannot be active at the same time — to claim a new bonus, you must first complete or cancel the existing one.
4. A maximum odds cap may apply to accumulator bets placed using bonus funds.
5. If suspicious bonus use or abuse is detected, OkeyBet reserves the right to void the bonus and withhold any associated winnings.
6. Bonuses have an expiry date — they must generally be used within 7 to 30 days of being claimed.

OkeyBet reserves the right to modify or discontinue any promotion at any time. The current list of active promotions is always available on the Latest Promotions page.

Before placing a bet in OkeyBet's Sports Betting section, please familiarise yourself with the following rules:

Once a bet is confirmed, it cannot be changed or cancelled — however, if the Cash Out feature is active, partial or full cash out may be available under specific conditions. OkeyBet may update odds before a match begins, but all bets will be settled at the odds that were in place when the bet was placed.

If a match or event is cancelled, postponed, or only partially played, bets will be settled according to the applicable rules. In most cases, bets on cancelled matches are refunded. If clearly incorrect odds are published due to a typographical or other error, OkeyBet reserves the right to void those bets.

For accumulator or multi-bets, all legs must be correct for a win to be counted. If a match in any one leg is cancelled, that leg is removed and the bet is settled on the remaining legs. If any single leg loses, the entire accumulator bet is lost.

OkeyBet's casino games run on software from internationally recognized game providers. The RTP (Return to Player) rate for each game is published in that game's information section.

If a technical issue occurs during gameplay — such as an internet disconnection or a game stopping mid-session — the result will be determined based on the last recorded state on OkeyBet's servers. If a result cannot be determined for any reason, the bet stake will be returned.

OkeyBet's RNG system is regularly audited by independent third parties. Every game outcome is completely random and cannot be influenced by anyone — neither the player nor OkeyBet.

The following activities are strictly prohibited on OkeyBet. Violating these rules may result in account closure and full balance forfeiture:

• Opening multiple accounts or using another person's account
• Bonus abuse — using multiple accounts solely to withdraw bonus funds
• Any form of fraud, scamming, or hacking attempts
• Placing bets using match-fixing or insider information
• Harassment or Abusive Behaviour Towards Other Players
• Money laundering or use of funds from illegal sources
• Using bots or automated software on OkeyBet's platform

OkeyBet is genuinely committed to responsible gaming. We believe gaming should be a form of entertainment — it should never become a source of financial stress.

Every OkeyBet member can set daily, weekly, or monthly deposit limits directly from their account settings. Decreasing a limit takes effect immediately, while increasing a limit requires a 24-hour waiting period.

If you feel that gaming is having a negative impact on your life, you may request self-exclusion. Once self-exclusion is activated, your account will be temporarily closed for a specified period. During this time, OkeyBet will not send you any promotional messages.

The personal information you provide when registering with OkeyBet is used solely for account management, identity verification, payment processing, and compliance with legal obligations.

OkeyBet does not sell your personal information to any third parties. However, data may be shared in the following cases: with payment processors (to complete transactions), with legal authorities (when required by law), and with game providers (to deliver gaming services).

For OkeyBet's full Privacy Policy, please visit Privacy Policy View Page.

You can close your account at any time by contacting our support team via email or Live Chat. Please note that any active bonuses or pending wagering requirements will be forfeited upon closure, and your remaining balance will be returned to your registered payment method.

OkeyBet may temporarily or permanently suspend an account for the following reasons: violation of terms and conditions, suspicion of fraud, failure to complete identity verification, or legal requirements. The reason for suspension may not always be disclosed.

If you experience any issue or have a complaint at OkeyBet, please reach out to our support team via Live Chat or email first. Most issues are typically resolved within 24 hours.

If you are not satisfied with the support team's resolution, email complaints@okeybet.world with full details. Our escalations team will review your case and respond within 72 hours. Please include your account ID, a description of the incident, and any relevant transaction information.

OkeyBet is an entertainment platform. Any financial gains or losses from betting and gaming are entirely at the player's own risk. OkeyBet does not guarantee any specific winnings.

OkeyBet is not liable for any bets lost due to technical issues, server downtime, or internet disconnection — however, every effort will be made to return the stake in such situations.

These terms are governed and interpreted in accordance with international gaming laws and the laws of the applicable jurisdiction. OkeyBet's preferred resolution for any legal dispute is through mutual negotiation.